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Crisis Management at the Speed of the Internet provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation. Within minutes, the online consumer community can propel a company into an image crisis, brand damage, and a financial disaster--even if the viral information isn't factual. It is critical that an organization respond quickly and decisively to crises in online media.

The report explores examples of companies that have experienced this kind of impact, and describes practical,...

This book begins with a discussion of the current protocols used for transmitting converged data over IP as well as an overview of Nortel's hardware and software solutions for converged networks. In this section, readers will learn how H.323 allows dissimilar communication devices to communicate with each other, and how SIP (Session Initiation Protocol) is used to establish, modify, and terminate multimedia sessions including VOIP telephone calls....

Color your way to a complete mastery of veterinary anatomy with Veterinary Anatomy Coloring Book, 2nd Edition. Approximately 400 easy-to-color illustrations and corresponding anatomical descriptions guide you through the head, neck, back, thorax, abdomen, extremities, reproductive organs, and many more body parts of dogs, cats, horses, pigs, cows, goats, and birds. Plus, a new section on exotics takes you through the anatomy of ferrets, rodents, rabbits, snakes, and lizards to ensure you are well versed in all potential household pets. With this vivid change-of-pace study tool, you...

Now completely revised! An essential guide on how AI is revolutionizing the future of learning and how educators can adapt to this new era of human thinking. Artificial Intelligence (AI) is revolutionizing the way we learn, work, and think. Its integration into classrooms and workplaces is already underway, transforming ideas about creativity, authorship, and education.

In this practical guide, teachers will discover how to harness and manage AI as a powerful teaching tool. José Antonio Bowen and C. Edward Watson present emerging and powerful research on the seismic...