Negotiate and Win: Proven Strategies from the NYPD's Top Hostage Negotiator

ISBN-13: 9780071737777 / Angielski / Miękka / 2004 / 194 str.

Dominick Misino

Opis

Proven techniques from the world's most famous police negotiator turned business consultant As chief negotiator for the NYPD, Dominick Misino talked people down from bridges, got felons to give up hostages, and even disarmed terrorists with a few well-chosen words. But Misino's fame as a crack negotiator isn't limited to the world of law enforcement. One of today's most sought-after experts on business negotiation, he's shown managers around the globe how to apply his proven techniques to their business negotiations. In Negotiate and Win, Misino: Tells readers how to be better negotiators in business and in life, including how to get the best deal from suppliers, winning the raise you want, and persuading kids to do the right thing Shares riveting anecdotes--from how he got a jumper down off the Whitestone Bridge to how he persuaded skyjackers to surrender Walks readers through tested-inthe- trenches strategies that defy conventional wisdom