Information Systems: People, Organizations, Institutions, and Technologies: ItAIS:The Italian Association for Information Systems

ISBN-13: 9783790829006 / Angielski / Miękka / 2014 / 576 str.

Alessandro D'Atri;Domenico Sacca

Opis

1 2 D. Avison andS. Conger Wewerehonoredtobeaskedtoopenthe5thConferenceoftheItalianChapterof theAssociationforInformationSystems(ItAIS)inPariswhichtookplaceovertwo daysinDecember2008. Thegoalofthechapteristopromotetheexchangeof ideas,experiences,andknowledgeamongscholarsandprofessionalsengagedin thedevelopment,management,anduseofinformationandcommunicationss- temsandtechnology. Thisconferencewasoneofaround30conferences,consortia andworkshopsthattookplaceimmediatelybeforetheInternationalConferencein InformationSystems(ICIS2008). AsPresidentoftheAISandtheVice-PresidentAISforChaptersandSpecial InterestGroups,wewereparticularlydelightedtoparticipateastheItalianChapter oftheAIShasprovensosuccessful. Howeverwewerenotreadyfortheexcellent attendance and outstanding presentations that are re?ected in this volume that represents the best of the conference. Further, the conference highlighted both researchandpractice. Toooften,conferencesinISdonotevidencetheimpactof research on practice. The conference chairs, Alessandro D'Atri and Domenico ' Sacca,alongwiththeorganizingandprogramcommittees,deserveourgratitude forthesuccessoftheeventandtheexcellenceofthisvolume. TheconferencetracksthatincludedE-ServicesinPublicandPrivateSectors, Governance,MetricsandEconomicsofIT,InformationandKnowledgeMana- ment,ISDevelopmentandDesignMethodologies,ISTheoryandResearchMe- odologies,LegalandethicalaspectsofIS,NewthemesandfrontiersinISStudies, Organizational change and Impact of IT, Human Computer Interaction and the StrategicroleofIS,notonlyprovideacrosssectionofItalianresearchinISbut researchinISmoregenerally. Itiscommonthatourresearchinformsourcla- rooms,andifthisconferenceisanyevidence,ItalianITprogramsshould?ourish. ItisimportantfortheAISthatregionalandcountrygroupsarefosteredandgrow asthishelpstoensurethatthedisciplinedevelopsnewideasandisin?uencedby diverseresearchandscholarshipcontributions. TheItalianchapterisamodelfor 1 PresidentoftheAIS2008-2009,ESSECBusinessSchool,France,avi-son@essec. fr 2 AISVicePresidentSIGsandChapters2007-2010,UniversityofDallas,USA,sconger@aol. com v vi Foreword chaptersuccessandwehopetheItalianchaptercanhelpleadthewayindeveloping regionalgroupsaswell. Inexaminingthisvolume,thereadermightaskwhether thereissomethingdifferentaboutItalianresearchand,moregenerally,research fromtheMediterraneanarea(thereisafourthMediterraneanConferenceinInf- mationSystems(MCIS)inAthensinOctober2009). Thisvolumeofpapersisa goodplacetostartansweringthatquestion. Contents Introduction...1 AlessandroD'1 2 D. Avison andS. Conger Wewerehonoredtobeaskedtoopenthe5thConferenceoftheItalianChapterof theAssociationforInformationSystems(ItAIS)inPariswhichtookplaceovertwo daysinDecember2008. Thegoalofthechapteristopromotetheexchangeof ideas,experiences,andknowledgeamongscholarsandprofessionalsengagedin thedevelopment,management,anduseofinformationandcommunicationss- temsandtechnology. Thisconferencewasoneofaround30conferences,consortia andworkshopsthattookplaceimmediatelybeforetheInternationalConferencein InformationSystems(ICIS2008). AsPresidentoftheAISandtheVice-PresidentAISforChaptersandSpecial InterestGroups,wewereparticularlydelightedtoparticipateastheItalianChapter oftheAIShasprovensosuccessful. Howeverwewerenotreadyfortheexcellent attendance and outstanding presentations that are re?ected in this volume that represents the best of the conference. Further, the conference highlighted both researchandpractice. Toooften,conferencesinISdonotevidencetheimpactof research on practice. The conference chairs, Alessandro D'Atri and Domenico ' Sacca,alongwiththeorganizingandprogramcommittees,deserveourgratitude forthesuccessoftheeventandtheexcellenceofthisvolume. TheconferencetracksthatincludedE-ServicesinPublicandPrivateSectors, Governance,MetricsandEconomicsofIT,InformationandKnowledgeMana- ment,ISDevelopmentandDesignMethodologies,ISTheoryandResearchMe- odologies,LegalandethicalaspectsofIS,NewthemesandfrontiersinISStudies, Organizational change and Impact of

Spis treści

E-Services in Public and Private Sectors.- Information Technology, Marketing and Organizational Factor in Corporate e-banking: A Qualitative Research.- The Role of Customer Involvement in Library E-services.- Technology as a Tool of Transformation: e-Cities and the Rule of Law.- User Realities and the Future of e-government Services.- The Use of Web Services for Inclusive Decision Process: Towards the Enhancement of e-Democracy.- The Challenges of e-government Evaluation.- Integration of Different Organizations and Stakeholders in E-services Design and Implementation: the Case of the Spider Card.- B2G Electronic Invoicing as Enforced High Impact Service: Open Issues.- Network Outcome as Trigger for the Evolution of a Design Network: Coordination Processes Between Actors and Objects.- Governance and Organizational Aspects of an Experimental Groupware in the Italian Public Administration to Support Multi-Institutional Partnerships.- Business Process Modelling Within the Cycle of Continuous Improvement.- Information Extraction from Multimedia Documents for e-Government Applications.- Governance, Metrics and Economics of IT.- Operations Strategy of Small Software Firms Using Open Source Software.- IT Value in Public Administrations: A Model Proposal for e-Procurement.- Value Assessment of Enterprise Content Management Systems: A Process-oriented Approach.- A Maintenance Metric Model for Open Source Governance.- Key Performance Indicators to Relate Knowledge Governance with Knowledge Process.- Measuring Data Quality When Applying Data Swapping and Perturbation.- Virtual Enterprise Transactions: A Cost Model.- Information and Knowledge Management.- Effective Storage of Semantic Web Data.- A Reference Architecture for Semantic Knowledge Coordination.- Service-Based Networked Collaboration.- How to Exploit Data Mining Without Becoming Aware of it.- A Methodological Approach to Enable Cooperative Process Design Through Web Services.- Toward an Effective and Efficient Query Processing in the NeP4B Project.- A Feature Ranking Component for GIS Architecture.- IS Development and Design Methodologies.- Managing Security Projects: Proposition of a Cost Model.- Concern-Oriented and Ontology-Based Analysis of Information Systems.- The LUMIR Project: Developing the GP#x2019;s Network Pilot Program in the Basilicata Region.- IS Theory and Research Methodologies.- Epistemology of Information Systems: Time for Something New? Positivism, Interpretivism, and Beyond.- Don Ihde#x2019;s #x2018;Soft#x2019; Technological Determinism and Capabilities for IS Organizational Learning. The Case of a Competence Center.- Simulations, Case Studies and Role Playing: From Cognitive Technologies to the Creation of New Learning Environments. The Experimental Proposals by Telematic University Guglielmo Marconi.- Legal and Ethical Aspects of IS.- Ethics Among Peers: From Napster to Peppermint, and Beyond.- The Epistemology and Ethics of Internet Information.- Electronic Medical Diary (EMD): Ethical Analysis in a HTA Process.- Legal Issues in the Transition to Electronic Records in Health Care.- Ethics in the Design and Use of #x201C;Best Practice#x201D; Incorporated in Enterprise Information Systems.- The Protection of Minors in ICT Networks: The Liability of the Internet Providers.- Supporting Access to Online Legal Information: Semantic Strategies.- New themes and frontiers in IS Studies.- Crisis#x0021; What Crisis?.- Digital Forensic Investigations: A New Frontier for Informing Systems.- Heterogeneous Information Model Unification as a Pre-requisite to Resource Schema Mapping.- Agent Technologies in the Future Internet.- Compliance Management is Becoming a Major Issue in IS Design.- The MISE Project: A First Experience in Mediation Information System Engineering.- Business Process Driven Solutions for Innovative Enterprise Information Systems.- Semantics in the Age of the Data Deluge.- Organizational Change and Impact of IT.- Managing IS Services with Something in Between Outsourcing and Insourcing: Buffer Organizations.- Do Business Intelligence Systems Enforce Organizational Coordination Mechanisms?.- Socio-Materiality as Lens to Study IT Driven Change.- Changing Time Orientations in Organizations: A Role for ICT?.- The Mediating Role of Technology-Based Training on Change Management Success. A Research in Progress.- Measuring RFId Benefits in the Supply Chain.- Actual vs. Planned ERP System Implementation Costs in Slovak and Slovenian Companies.- Human Computer Interaction.- Checking the Consistency, Completeness and Usability of Interactive Visual Applications by Means of SR-Action Grammars.- Mind the Map: The Role of Shared Awareness in Effective User-Centered Design.- An Experience About User Involvement for Successful Design.- Visualizing Geographic Data on Mobile Interfaces: The Strategic Use of Colors and Color Intensity as Information Clues.- A Peripheral Notification Display for Multiple Alerts: Design Rationale.- The On-TIME User Interface.- Designing Flexible User Interfaces.- Interactions with Open Source Software: A Pilot Study on End Users#x2019; Perception.- Strategic Role of IS.- The Strategic Role of IT: A Case Study of Two Swedish Retail Companies.- Patterns of Technochange Management in ERP Multisite Implementations.

Blurb

The ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (AIS: http://www.aisnet.org) which brings together both individual and institutional members. The Italian chapter has been established in 2003, and since then, it has promoted the exchange of ideas, experiences and knowledge among academics and professionals in Italy, devoted to the development, management, organization and use of Information Systems. The contents of this book are based on a selection of the best papers presented at the Annual Conference of the ItAIS, that has been held in Paris, in December 2008. The book adopts an interdisciplinary approach, recognizing the need to harness a number of different disciplines in both the theory and the practice of information systems. The work here presented is comprehensive and up-to-date in this subject. The contributions to this volume aim to disseminate academic knowledge and might be particularly relevant to practitioners in the field.