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To ensure that technology is used as a tool to meet library objectives, librarians must find the delicate balance between over-dependence on technology to meet patron needs and appropriate use. For public libraries with limited budgets and smaller staffs, planning how and where technology is used in the library is imperative.

This work has been developed as a companion to the Planning for Results series. It aims to enable librarians to allocate resources in order for the library to fulfill its community needs.