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In 1957-58, after he moved to New York's Lower East Side, Claes Oldenburg (b. 1929) began making collages he has described as "mostly done in an uncontrolled and intuitive dream mode." Made from found, printed imagery, the Strange Eggs are enigmatic, surrealistic, and vastly different from the Pop art of the 1960s for which he soon became famous.

These collages are characterized by self-contained forms, or "eggs," the artist made by melding cut fragments of photographic illustrations. While many of the pieces are unrecognizable, some original references are discernible: a...

This book examines the ways in which universities can play a crucial role in inclusive development, social innovation and social entrepreneurship. It aims to prove the importance of inclusive development and inclusive innovation on economic growth and demonstrate the ways in which universities can be pioneers in this area through initiatives in social responsibility and social innovation. For example, providing access to a university education without discrimination of race, gender, income status, or other factors would help to diminish the increasing income differentials currently being...

In our service economy, the most important asset is tough to quantify: a company's relationship with its customers. In this must-read examination of customer relations, Claes Fornell draws out a blueprint for understanding this fact of modern business and reveals the unheralded value of customer satisfaction. Drawing on the results of a massive survey of American consumer satisfaction and including examples from companies like Home Depot and UPS, Fornell explains how to quantify and increase the value of a firm's customer relationships--what he calls the Customer Asset. Arguing that...

This book contains the refereed proceedings of the 13th International Conference on Agile Software Development, XP 2012, held in Malmo, Sweden, in May 2012.

In the last decade, we have seen agile and lean software development strongly influence the way software is developed. Agile and lean software development has moved from being a way of working for a number of pioneers to becoming, more or less, the expected way of developing software in industry. The topics covered by the selected full papers include general aspects of agility, agile teams, studies related to the release and...