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Customizable pre-written business communications

Business communication is often tricky; the line between professional and impersonal is difficult to parse, and arriving at the perfect tone can take more time than many of us have to spare. To the Letter: A Handbook of Model Letters for the Busy Executive is the solution. With pre-written letters and over 1,500 customizable phrases for nearly any occasion, this book is a major time saver Copy a letter exactly or use it as a starting point for your own to make professional communication quick and easy.

Convey Your Message Clearly, Credibly, and Competently

Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies-and she has heard all the grumbling between departments about "the lack of communication" today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly-all crucial elements in business today.

Be Complete. Be Consistent. Be...

Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.

The classic business communication guide--updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

• Being persuasive
• Running productive meetings
• Asking the right questions
• Coaching
• Negotiating
• Resolving conflicts
• Responding to insults
• Offering praise
• Delegating responsibilities
• Crossing cultural divides
• Networking at events

"Communicate with Confidence is . . . the clearest, most comprehensive, and most credible guide to persuasive and...

On a lonesome road in Utah, a young soldier returning from leave speeds through the desert night. Suddenly the sky lights up as a blazing object streaks across the highway and crashes nearby. Stunned, the soldier stops and decides to investigate. Little does he know, but his life will never be the same again.

This is the true story of a man named Gerry Irwin. Following a mysterious experience in Utah in 1959, inexplicable blackouts and bizarre behavior threatened to derail his promising Army career. Then one day he suddenly deserted his Army post in Texas and disappeared...