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Retailing: Environment and Operations is a complete introduction to the retail environment and retail operations for students of retailing, marketing, service management and related studies. It covers all the key areas of retailing activity and the supply chain. The text introduces and integrates appropriate business, consumer and social concepts to provide an effective framework for the study of retailing, specifically within the UK. It focuses on how managers and professionals in the consumer supply chain can improve their market effectiveness and operational efficiency. Written in an...

Would the 'real' IRA please stand up? Why, and how, the IRA splintered. The Real IRA, the Continuity IRA, the Irish National Liberation Army, the Official IRA and the Provisional IRA have all assumed responsibility for the struggle for Irish freedom over the course of the late-20th century. Yet as recently as 1969 there was only one Irish Republican Army trying to unify Ireland using physical force., Andrew Sanders explains how and why the transition from one IRA to several IRAs occurred, analysing all the dissident factions that have emerged since the outbreak of the Northern Ireland...