ISBN-13: 9783330852518 / Angielski / Miękka / 2017 / 188 str.
The people, process, technology, and culture work together to support the organization's values, policies, processes, and strategic business objectives. The organizational culture, becomes a partner in the process improvement effort instead of a barrier. This study applies the competing values framework, to analyze the relationship between the( process ,organizational culture ,people and technology ) and the success or failure of any improvement effort