Acknowledgments.

Introduction.

1 Understanding Online Payment Options.

2 Key Concepts for E–Commerce Credit Card Payments.

3 Fraud Basics for Companies Doing Business Online.

4 Fraud Management Key Concepts.

5 Fraud Prevention Techniques: Identity Proofing.

6 Fraud Prevention Techniques: Guaranteed Payments.

7 Fraud Prevention Techniques: Fraud Scoring.

8 Fraud Prevention Techniques: Operational Management (Enterprise).

9 Fraud Prevention Techniques: Analytics.

10 Fraud Prevention Techniques: Data Quality.

11 Fraud Prevention Techniques: Technology.

12 Fraud Prevention Techniques: Data Sharing.

Appendix A: Protecting Yourself from Identity Theft.

Appendix B: Sample Strategy.

About the Author.

Index.

David Montague is the President of The Fraud Practice LLC and has worked as an executive consultant in the information technology, e–commerce, electronic payment, and fraud prevention space for eleven years. He has held management and executive consulting positions with CyberSource Corporation, IBM Global Services, and Watson Wyatt Worldwide.

The essential guide to e–commerce fraud prevention

Doing business online means your company must efficiently, reliably, and securely take payments from consumers and other merchants. The first book of its kind to focus exclusively on electronic commerce (e–commerce) fraud prevention, Essentials of Online Payment Security and Fraud Prevention provides you with the information you need—right now—to find, assess, and select the right fraud management options for your e–commerce channels.

Drawing from the author′s experience in the information technology, e–commerce, electronic payment, and fraud prevention fields, this is the ultimate quick and dirty guide to the prevention of fraud for the card–not–present (CNP) transaction. This practical resource reveals:

• The top 45 e–commerce fraud prevention techniques

• Fraud basics for companies doing business online

• How big e–commerce fraud has really become

• Key concepts for e–commerce credit card payments

• Anatomy of fraud strategy

• Strategies to protect yourself from identity theft

Need a quick primer to e–commerce fraud prevention? Essentials of Online Payment Security and Fraud Prevention explains it all in a way that helps you hit the ground running in preventing fraud in your business′s e–commerce efforts—before it eats away at your bottom line.