ISBN-13: 9783639033823 / Angielski / Miękka / 2009 / 288 str.
E-government initiatives are in their infancy in many developing countries. The success of these initiatives is dependent on government support as well as citizens' adoption of e-government services. To date, there has been little research exploring the adoption of e-government services by citizens in developing countries, a gap this book aims to address in its attempt to explore the attitudes and perceptions of citizens towards the adoption of e government services. Factors that determine both intention and use behaviour, such as performance expectancy and effort expectancy, are identified using an amended version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model. In addition, factors that influence the adoption of e-government services, such as technological and cultural factors, are also identified and analysed. This book is expected to deepen understanding of the most fruitful approaches to improving the provision of e-government in general and the adoption of e-government services in particular, and will be an invaluable resource for decision makers, government leaders, professionals and researchers in the field of e-government."
E-government initiatives are in their infancy in manydeveloping countries. The success of theseinitiatives is dependent on government support aswell as citizens adoption of e-government services.To date, there has been little research exploring theadoption of e-government services by citizens indeveloping countries, a gap this book aims to addressin its attempt to explore the attitudes andperceptions of citizens towards the adoption ofe‑government services. Factors that determine bothintention and use behaviour, such as performanceexpectancy and effort expectancy, are identifiedusing an amended version of the Unified Theory ofAcceptance and Use of Technology (UTAUT) model. Inaddition, factors that influence the adoption ofe-government services, such as technological andcultural factors, are also identified and analysed.This book is expected to deepen understanding of themost fruitful approaches to improving the provisionof e-government in general and the adoption ofe-government services in particular, and will be aninvaluable resource for decision makers, governmentleaders, professionals and researchers in the fieldof e-government.