Bruce Flareau, MD, FAAFP, FACPE, CPE, is the president of BayCare Physician Partners, and executive vice president of BayCare Health System, in Clearwater, Florida. As a family physician, Dr. Flareau has served as a professor in two universities, has written and spoke nationally and internationally on a variety of health care topics. As an academic, president of the Florida Academy of Family Physicians, and physician executive, Dr. Flareau has over 20 years of healthcare experience. Ken Yale, DDS, JD, is vice president of Clinical Solutions at ActiveHealth Management. Previously he built and l...