Karl E. Wiegers is Principal Consultant with Process Impact, a software process consulting and education company based in Portland, Oregon. Previously, he spent 18 years at Eastman Kodak Company, where he held positions as a photographic research scientist, software developer, software manager, and software process and quality improvement leader. He led process improvement activities for small teams, for a division of 500 software engineers building Kodak's digital imaging products, and for the Kodak Internet development group. As a consultant and trainer, Karl has worked with more than 100 co...