CRAIG WASSERMAN, Ph.D. As a management consultant, trainer and lecturer since 1976, Craig has left consultant-speak behind to focus in common sense ways on the uneasy, unfamiliar moments that managers encounter as they develop relationships with their employees. He helps managers explore their ultimate responsibility for making these critical organizational relationships work. He shows managers how to deal head-on with their internal apprehensions and external realities, how to master the tasks that are especially awkward for them and how to perform as intelligent, practical leaders. Craig ear...