Robert J. Trent, Ph.D. is the supply chain management program director and management department chair at Lehigh University. Prior to his return to academia, Bob worked for the Chrysler Corporation. He is a leading expert in every aspect of supply chain management. Bob is still active with industry through consulting projects and corporate training. He has consulted with or provided training services to almost 50 government agencies and corporations, including international organizations, and has worked directly with companies on dozens of research visits. Dr. Trent is a well published. He has...