Torrey, Trisha

When Trisha Torrey was diagnosed with a rare, aggressive lymphoma in 2004, she was a marketing consultant who knew almost nothing about healthcare. She was also naive to the dysfunction of the American healthcare system that was tasked with treating her.

But she got smart, fast. She learned that the possibility of excellent care was too easily and frequently eclipsed by miscommunication and mistakes. She also learned that if she didn't stick up for herself, and insist on the help she needed, she would not get it. The more empowered she became, the more she realized there was a possibility s...