Rosalie T. Torres, Ph.D. is President of Torres Consulting Group, an evaluation and management consulting firm that specializes in the feedback-based development of programs and organizations. Formerly, she was the Director of Research, Evaluation, and Organizational Learning at the Developmental Studies Center (DSC), an educational, nonprofit organization based in Oakland, California. She earned her Ph.D. in research and evaluation in 1989 from the University of Illinois. Over the past 27 years, she has conducted more than 60 evaluations in education, business, health care, and nonprofit orga...