Dr. Toney has worked with the U.S. Department of Defense for more than 25 years. He has supported organizational and process redesign efforts for the operations centers of several U.S. defense organizations such as the Defense Information Systems Agency, the U.S. Army, and the U.S. Marine Corps from locations across the U.S., Europe, and the Middle East. During his tour in the Middle East, he researched the application of organizational behavior and leadership theories in the characterization and performance of terrorist organizations. After conducting an exploratory literature review, he lear...