Ken Tanner began his career scrubbing dishes in the back of a Pizza Hut, eventually becoming the youngest manager in that chain s history. What followed was a 20-year career in the hospitality industry that included management of hotels, owning a dinner theater, and serving as a regional vice president for two of the nation s biggest restaurant chains. This phase of his career featured dramatic customer-service turnarounds, record low employee turnover rates, and the development of dozens of industry leaders. Ken is especially proud of the number of women he helped advance into executive posit...