Jean R. Strait is Director of the Center for Excellence in Urban Teaching. She brings a wealth of first-hand experience in the classroom having taught reading, literacy, and educational psychology in higher education for the past 20 years. She has also developed and led urban teacher programs with service-learning components at two-year and four-year colleges throughout the Twin Cities. In addition, Dr. Strait has created programs to train adults in the Dakota Language and has helped refugee teachers become licensed in Minnesota. Literacy is at the heart of all my teaching, she says.