Mack's story is an amazing journey of personal and professional growth. He married Ria in 2001. He has one son, Eric, born in 1991. After graduating from high school in 1987, Mack joined the United States Marine Corps Reserve as an 0311 infantryman. Soon after in 1988, he began his 20 plus year career in manufacturing on the front lines of a production machine shop. Graduating with highest honors, he earned an Executive Bachelor of Business Administration degree from Faulkner University in 2002. He found his niche in lean manufacturing and, along with it, developed his passion for leadership.