About the author RALPH J. STEPHENSON is an engineering consultant with over forty years's experience in land planning, facilities location, building design, and construction. He held executive positions with Smith, Hinchman, and Grylls; Victor Gruen Associates; Benjamin Schulz Associates; and the H. F. Campbell Company. His involvement in all segments of the construction industry has taken him through several billion dollars worth of construction projects for industrial, commercial, and institutional clients. Mr. Stephenson has lectured extensively on subjects of alternative dispute resolution...