Diane Stegmeier is president of Stegmeier Consulting Group, Cincinnati. She is a consultant in change management and organizational effectiveness, and has been engaged by clients throughout North America and Western Europe seeking to leverage human capital and pursue performance optimization in the workplace. Her approach to helping clients manage change is defined as the "practice of strategically guiding organizational transformation while maintaining human psychological stability and minimizing business process disruption." Diane is best known for her research exploring the Critical Influen...