Sue Spielman is president and senior consulting engineer for Switchback Software LLC http: //www.switchbacksoftware.com. Switchback Software provides a full range of software development and consulting services for enterprise business, web, and wireless applications. Sue frequently speaks at industry conferences around the United States and is the author of ""The Struts Framework: Practical Guide for Java Programmers"," ""JSTL: Practical Guide for JSP Programmers"," and ""The Web Conferencing Book"."