Solomon, Micah

Micah Solomon is the leading authority on customer service as well as customer trends, company culture, and the customer experience. He's a consultant, keynote speaker and #1 bestselling author whose books have been translated into more than a half-dozen languages and have received multiple awards. Micah is a regular contributor to Forbes.com and Inc.com, and his expertise has been featured in Bloomberg BusinessWeek, CBS, ABC, CNBC, and the Harvard Business Review. An hands-on entrepreneur and business leader himself, Micah built his company into a market leader in the manufacturing and indepe...