I am a professor in Health Services Research, based in the Centre for Health Information Research and Evaluation (CHIRAL) in the School of Medicine at Swansea University. I am currently Director of AWARD's Mid and West Wales section. My main research interests and expertise lie in the fields of Emergency Pre-hospital and Unscheduled Care, Clinical Audit and Effectiveness, and research support. I am chair of the 999 EMS Research forum and lead the Thematic Research network for emergency and UnScheduled Treatment (TRUST). The focus of my work is to plan, design and carry out evaluations of new m...