WAYNE SMITH is the founder of Process/Time Management, a consulting management firm active in the development and application of cycle time techniques. Mr. Smith previously worked at DuPont, serving in the full range of plant management assignments as Manufacturing Manager for the Industrial Films Division, and ended his DuPont career as Corporate Manager of Continu-ous Flow Manufacturing. He is a frequent guest speaker at industrial conferences, including the American Society for Quality Control, the Association for Manufacturing Excellence (AME), and the Institute of Industrial Engineers.