Smith, Lyn

Lyn Smith worked as a professional communicator for over 30 years, moving from film publicity to internal communications, then to copywriting and media relations for a direct marketing agency. After working in newspaper journalism for several years, she returned to public relations consulting.
Pamela Mounter is a senior corporate communication consultant. She has written about internal communication for both academic and general publications and has been recognized by the International Association of Business Communicators for her work with BP in this area.