Sherman Mba, Loreen Michele

Loreen Sherman knows the importance of communication. Waking up from a diabetic coma she found herself having to have more than good communication skills. She needed effective communication skills to dialogue with phone operators, neighbors and paramedics without the assistance of words. The inability to express herself caused her to become innovative. Using her resources she found first-hand keys to effective communication. 'The Action Guide on Formulaic Communication' helps business communication as an effective business communication book. Loreen shares her insights for improving communicat...