Shepard, Glenn

After buying his own business in 1988, Glenn Shepard learned that managing a staff of three was harder than working for a national corporation with thousands of employees. He discovered that managers everywhere faced the same problems he was, and so he created the live seminar "How to Manage Problem Employees" in 1998 (a book by that same title was published by John Wiley & Sons in August 2005). Within two years, it has become so popular that it was selling out in each of the 25 states where he taught it. Today, Glenn gives between 100 and 150 seminars per year.
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