Cyndie Shaffstall, a quintessential entrepreneur in the software industry, wrote her first book in 1992, QuarkXPress: Making the Most of Your Negative Experiences, followed quickly by a dozen after-market computer manuals. In the years since, she has further contributed to the design and business industries as the editor and publisher of X-Ray Magazine and more recently, revealing some of her successful business practices in Small-business Guide to Winning at Web Marketing. Cyndie Shaffstall is a prolific writer of eBooks, case studies, press releases, blog articles, and other online content f...