Richard Seroter is a solutions architect for an industry-leading biotechnology company, a Microsoft MVP for BizTalk Server, and a Microsoft Connected Systems Advisor. He has spent the majority of his career consulting with customers as they planned and implemented their enterprise software solutions. Richard worked first for two global IT consulting firms, which gave him exposure to a diverse range of industries, technologies, and business challenges. Richard then joined Microsoft as a SOA/BPM technology specialist where his sole objective was to educate and collaborate with customers as they