B. Sellitto holds a BS and MS in engineering, and he is also qualified in program management. Involved in senior contract management consulting, he has produced a number of industry publications. J. Barrier, a behavior and management consultant in New Jersey holds a BA in education and psychology and a MA in education. Mr. Sellitto's ground breaking and ongoing studies into "Trusted Relationships" was born out of his research into "Service Provider Quality & Liability" which lead his publications in the 1970's at the "Product Liability Conference" and his publication in the "American Society o...