Nanette B. Sayles, Ed.D., RHIA, CCS, CHPS, CPHIMS, FAHIMA, is a 1985 graduate of the University of Alabama at Birmingham Health Information Management Program (formerly Medical Record Administration Program). She went on to earn master of science in health information management and master of public administration degrees from the University of Alabama at Birmingham, as well as a doctorate in adult education from the University of Georgia. An associate professor in the Health Information Management Program at East Central College in Union, Missouri, Sayles previously served as program director...