Don Saracen is president of SARACEN Sales & Communications. He is a national sales and change management expert, professional speaker, seminar leader and author. He coaches and consults with businesses and trade associations to improve their interpersonal communication and leadership skills. He has over thirty years of experience in senior management positions with regional, national and multinational corporations. Don is the president of the New England chapter of the National Speakers Association, he holds the ACG Advanced Communicator Gold designation from Toastmasters International, and he...