"Lou Russell is president and CEO of Russell Martin & Associates. She is the author of the ATD Press books Project Management for Trainers, Leadership Training, and 10 Steps to Successful Project Management, among other titles. In addition to her many books, she contributes frequently to Computer World, Cutter Executive Reports, and Network World, among others, and publishes Learning Flash, an electronic newsletter. Lou speaks at several national and international conferences, such as the Project Management Institute, Project World, and LotuSphere. She holds a bachelor's degree in computer sci...