CYNTHIA D MCCAULEY is a research scientist at the Center for Creative Leadership. Her research focuses on processes for enhancing leadership development: 360-degree feedback, formal programs, job assignments, and developmental relationships. She is coauthor (with Michael Lombardo) of Benchmarks, a widely used 360-degree feedback instrument. She coedited (with Russ Moxely and Ellen Van Velsor) The Center for Creative Leadership Handbook of Leadership Development. Cindy received her M.A. and Ph.D. in applied psychology from the University of Georgia. PATRICIA J. OHLOTT is a research associate at...