William H. Ross has taught labor relations, collective bargaining, and human resource management courses for 30 years. He teaches at the University of Wisconsin - La Crosse, where he also serves as Chairperson of the Department of Management. He does research on third-party dispute resolution procedures, including mediation and arbitration, as well as the implications of technological innovations for human resource management. His research has been published in Academy of Management Review, Journal of Applied Psychology, Labor Law Journal, and Negotiation Journal. Dr. Ross is on the editorial