Kirsten E. Ross is CEO of Focus Forward Coaching, LLC, a leading coaching and culture correction firm. Her education and experience include a master's degree in human resource management, senior human resource certification, the Coach Training Alliance curriculum, and more than 20 years of hands-on experience working with leaders and teams. She is the author of From People Problems to Productivity, and has been featured as an expert by NBC Nightly News, Fox 2 News, National Public Radio, Entrepreneur Magazine, Working Mother Magazine, and more. Kirsten's unique blend of energy, insight, and co...