Rosansky, Victor

GEORGE LABOVITZ is president of Organizational Dynamics, Inc., an international consulting firm with headquarters in Burlington, Massachusetts. He is also a professor at the Boston University School of Management. Y. S. CHANG is an expert in Far Eastern management techniques, director of Boston University’ s Asian Management Center, and ODI’ s senior quality counsel. VICTOR ROSANSKY is ODI’ s vice president of consulting. He works with business leaders worldwide to plan and implement TQM.