About the Author Thomas G. Robertazzi is an associate professor of electrical engineering at Suny at Stony Brook. In recent years, he has taught telecommunications and data networking courses at Suny at Stony Brook, The Cooper Union, and in industry. Since 1993 Professor Robertazzi has also been faculty director of the Stony Brook Interdisciplinary Program in Science and Engineering. Professor Robertazzi's research interests lie in the performance evaluation of computer and communication systems. He has published extensively in the areas of parallel processor scheduling, ATM switching, Queuein...