Ms. Bernadette Michelle Petrotta is an author and small business owner, married, and has a son. After receiving her degree, she spent 32 years in public service with the City of Los Angeles in an administrative capacity. In her spare time, she researched the world of etiquette and eventually amassed a library of materials, including a collection of rare silver flatware and antique porcelain serving pieces. In 1996 she founded the Polite Society School of Etiquette. Her business offers a variety of courses, speaking engagements, seminars, individual training, and instruction at private dinners