Award-winning author Linne Pullar's experiences make her uniquely qualified to guide us in applying technical skills to business communications, in a very practical way. In addition to a Masters Degree in Software Engineering and a Training Specialist Certification, she holds a Bachelors Degree in Administrative Office Management that has given her insight to the world of business - and what it takes to communicate in a clear, professional, and efficient way. Linne applied her technical and management knowledge at Microsoft with programs including Microsoft(r) Word, Microsoft Project, and othe...