Carol Ptak is at Pacific Lutheran University as Visiting Professor and Executive in Residence after years of executive management experience at PeopleSoft and IBM Corporation. Most recently, she served as the vice president and global industry executive for manufacturing and distribution industries at PeopleSoft where she developed the concept of Demand Driven Manufacturing (DDM), credited with significantly improving the company's position in the manufacturing industry software market.
Chad Smith is the co-founder and Managing Partner of Constraints Management Group (CMG: www.thoughtwarepe...