About the Author Bob Pretre has a varied and extensive background in several areas, including: mechanical, electro-mechanical, and electronic maintenance and prototype testing; training development, delivery, field service and training management; technical writing and documentation design capabilities; and relational database systems management. These skill sets are combined with a history of accomplishments in the military, reprographic, aerospace, computer and other related industries. He has garnered experiential knowledge while working with multiple corporations and businesses in his mult...