Prakash, Sunit

Robert Oh is the founder and principal of Eagles Wings (http: //www.eagles-wings.info), a Lean Six Sigma consulting and training firm based in Singapore. He is an experienced leader in the areas of operations, product development and project management, with more than twenty years of IT experience. His wide-ranging experience includes global and regional leadership positions in industry. In the period described in the book, Robert was Vice-President of Baan Customer Service & Support Asia Pacific Japan (APJ), charged with running Baan CS&S's strategic improvement project (codenamed Operation B...