Tenny Pinheiro founded Livework in Brazil, the pioneer global Service Design agency, and is the creator and Ceo of EISE - The School for Service Innovation. An unprecedented entrepreneurship acceleration program through Service Design. He is also the resident service design columnist at Core77 where he pens the Design @ Your Service column. Tenny is a serial entrepreneur and started his first business when he was 13 years old. Since then, has bootstrapped several business initiatives and served as a mentor to dozen others. As a designer, he has been working for over a decade on servi...