Debra has over 30 years' experience in the business analysis and IT field. as a consultant, manager and trainer, and is now managing director of Assist Knowledge Development Ltd. She previously co-authored and edited three books in this field: Business Analysis (2nd edition, 2010); Business Analysis Techniques (2010); and The Human Touch (2012). Debra is a Chartered Fellow (FBCS CITP) of BCS, The Chartered Institute for IT, a Fellow of the Royal Society of Arts (FRSA) and is the Chief Examiner for the BCS International Diploma in Business Analysis.