Panosian, Neil

Neil A. Panosian has spent more than twenty years in the customer service world, from bartending to working for the United States Postal Service. He has received multiple customer service awards-as well as the "Friendliest Person in Greendale" award.

Through speaking with countless people he has encountered during his daily activities, he has gathered valuable knowledge about what creates joy and stress in the life of the everyday person.

Having set out on a mission to reverse much of the negativity he was seeing in the world and in his own life, he started a blog about the process. Afte...