Barry O'Mahony is a Senior Lecturer and Course Director for the Bachelor of Business in Events Management at Victoria University, Melbourne. He has extensive experience in the hospitality industry and has been in the field of education since 1988 firstly, as an Advanced Skills Teacher within the Technical and Further Education sector and as in his current position at Victoria University. He has acted as an adviser to a number of international organisations on the design, implementation and maintenance of quality systems and is currently a registered auditor for AS/NZ ISO9001 (1994)...