About the Author: Susan is an energizing professional, motivational speaker, and author focused at transforming business, leadership, and organizations to meet the challenges of the global marketplace.. Through her firm, Potencia, Inc. founded in 2000 (www.potenciaconsulting.com), she develops innovative strategies and solutions utilizing her unique blend of strong academic credentials; successful global business experience; international entrepreneurial research projects, and clarity of purpose. Hundreds of Fortune 500 and National Laboratory leaders have been developed through her leadership...